How Do Positive Emotions Influence Online Purchasing Decisions?
DOI:
https://doi.org/10.61173/dargjc40Keywords:
Emotion, people’s behaviors, consumer’s decision, marketingAbstract
Emotions significantly influence people’s behaviors, decisions, and judgments. Variations in emotional states can affect how people purchase and spend money in everyday life. The same applies to purchasing decisions, and the current emotion, especially positive emotions, is mainly responsible for the consumer’s decision to buy and invest. Previous research (Achar et al., 2016) has shown that emotions embedded in marketing stimuli, or integral emotions, influence decision-making through cognitive appraisals of the object or event. These emotions are elicited by marketing appeals and contexts, such as advertising or brand, and shape consumers’ decision-making processes.
References
Achar, C., So, J., Agrawal, N., & Duhachek, A. (2016). What we feel and why we buy: the influence of emotions on consumer decision-making. Current Opinion in Psychology, 10(1), 166– 170. https://doi.org/10.1016/j.copsyc.2016.01.009
Arruda Filho, E. J. M., & Oliveira, R. L. S. (2022). The mood effect in relation to impulsive online buying behavior. Journal of Consumer Behaviour. https://doi.org/10.1002/cb.2110
Charles, A., & Kasilingam, R. (2015). Do Investors Emotions Determine their Investment Decisions. Drishtikon: A Management Journal, 6(2). https://doi.org/10.21863/ drishtikon/2015.6.2.005
Guo, J., Wang, X., & Wu, Y. (2020). Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions. Journal of Retailing and Consumer Services, 52, 101891. https://doi.org/10.1016/j.jretconser.2019.101891
Lepori, G. M. (2015). Positive mood and investment decisions: Evidence from comedy movie attendance in the U.S. Research in International Business and Finance, 34, 142–163. https://doi. org/10.1016/j.ribaf.2015.02.001
Oliva, P., & Zahn, P. (2018). Buying Online - A Characterization of Rational Buying Procedures. ArXiv (Cornell University). Pappas, I. O., Kourouthanassis, P. E., Giannakos, M. N., &
Chrissikopoulos, V. (2014). Shiny happy people buying: the role of emotions on personalized e-shopping. Electronic Markets, 24(3), 193–206. https://doi.org/10.1007/s12525-014-0153-y
S. Pepe, Dr. M., & C. Buff, D. (2018). The Impact of Mood on Consumer Impulsiveness. International Journal of Business and Social Science, 9(5). https://doi.org/10.30845/ijbss.v9n5a5
Swinyard, W. R. (1993). The Effects of Mood, Involvement, and Quality of Store Experience on Shopping Intentions. Journal of Consumer Research, 20(2), 271. https://doi.org/10.1086/209348
Wanglee, S. (2013). The Varying Influences of Positive Emotions on Consumption Motivation. Contemporary Management Research, 9(2), 211–228. https://doi.org/10.7903/cmr.10987
Yang, Z., & Zhu, J. (2018). Online product purchasing decision through IoT platform: based on normal stochastic multi-criteria decision method and vertical projection distance. Cluster Computing, 22(S4), 8161–8169. https://doi.org/10.1007/s10586- 017-1670-1
Yin, J. (2019). Study on the progress of neural mechanism of positive emotions. Translational Neuroscience, 10(1), 93–98. https://doi.org/10.1515/tnsci-2019-0016
Downloads
Published
Issue
Section
License
Copyright (c) 2024 by the authors.

This work is licensed under a Creative Commons Attribution 4.0 International License.
