Politeness Toward Artificial Intelligence: Linguistic Ritual, Behavioral Conditioning, and the Ethics of Human–AI Interaction
DOI:
https://doi.org/10.61173/ihcs10942Keywords:
artificial intelligence, politeness, human–AI interaction, behavioral conditioning, anthropomorphismAbstract
Conversational artificial intelligence has transformed digital interaction from mechanical command exchange into sustained linguistic communication. Although AI systems possess neither consciousness nor emotion, the language people repeatedly use toward them can still shape human habits. Drawing on theories of politeness, interaction ritual, anthropomorphism, and behavioral conditioning, this paper argues that courteous communication with AI is socially valuable because it rehearses restraint, reciprocity, and civility. At the same time, courtesy must not be confused with recognition of machine personhood: excessive anthropomorphism may encourage emotional dependency and obscure the difference between simulated empathy and genuine human reciprocity. The ethical question is therefore not whether machines deserve respect, but how human communicative norms should be preserved in increasingly automated environments.
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