The Influencing Factors and Enhancement Pathways for Employee Performance Under Remote Work Modalities

Authors

  • Haoran Jing

DOI:

https://doi.org/10.61173/cqar2r24

Keywords:

Remote work, performance management, self-management ability, digital skills, organizational support

Abstract

With the continuous advancement of digital transformation and the increasing maturity of technological infrastructure, remote work is gradually shifting from an emergency work arrangement driven by the pandemic to a sustainable and institutionalized human resource management model at the organizational level. The expansion of the remote working model brings flexibility and resilience to organizational operations, while also posing new challenges and requirements for traditional performance management. This article takes the perspective of human resource management as the starting point and focuses on the identification of influencing factors of employee performance and the exploration of improvement paths in the remote work context. Through a systematic review of core Chinese and English literature in the past five years, and in combination with variables such as job characteristics, collaboration forms, and individual differences, a performance impact framework covering the individual level, organizational mechanisms, and external environment was constructed. The research finds that self-management ability, digital skills, organizational support and technological accessibility are the key factors affecting remote performance, while job nature and collaboration intensity, as moderating variables, significantly affect the differences in performance responses. Based on these findings, this paper proposes a multi-dimensional performance optimization strategy including a dynamic evaluation mechanism, structured interaction framework, promotion transparency and development guidance. This research not only helps to deepen the understanding of the remote performance generation mechanism but also provides theoretical support and practical reference for enterprises to build a scientific and highly adaptable performance management system.

References

[1] Aspita D N P, Edastama P. The influence of work from home, workload and work environment on employee performance. Jurnal Simki Economic, 2023, 6(1): 213-223.

[2] Aropah V D W, Sarma M M, Sumertajaya I M. Factors affecting employee performance during work from home. International Research Journal of Business Studies, 2020, 13(2): 201-214.

[3] Augstein M, Neumayr T, Schönböck J, Kovacs C. Remote persons are closer than they appear: Home, team and a lockdown. Proceedings of the CHI Conference on Human Factors in Computing Systems, 2023: 1-25.

[4] Chen D, Chen J, Ning M. Research on enterprise performance management from the perspective of OKR. Proceedings of the International Conference on County Economic Development, Rural Revitalization and Social Sciences, 2022: 91-95.

[5] Chen Z. Influence of working from home during the COVID-19 crisis and HR practitioner response. Frontiers in Psychology, 2021, 12: 710517.

[6] Cornelia D, Nasution N. The influence of remote work on the performance of remote workers: The mediating role of workfamily conflict and work-life balance. EKOMBIS Review: Jurnal Ilmiah Ekonomi dan Bisnis, 2024, 12(1): 149-158.

[7] Härtel T M, Hüttemann D, Müller J. Associations between the implementation of telework strategies and job performance: Moderating influences of boundary management preferences and telework experience. Frontiers in Psychology, 2023, 14: 1099138.

[8] He Y. Influencing factors of employee performance in telecommuting: An analysis model based on system theory. Proceedings of the International Symposium on Frontiers of Economics and Management Science, 2020: 288-293.

[9] Liu L, Wan W, Fan Q. How and when telework improves job performance during COVID-19? Job crafting as mediator and performance goal orientation as moderator. Psychology Research and Behavior Management, 2021, 14: 2181-2195.

[10] Ngamkroeckjoti C, Klongthong W, Thavorn J. Motivational factors influencing telework during the COVID-19 pandemic. Emerging Science Journal, 2022, 6(Special Issue): 229-246.

[11] Nugroho M F. Examining the impact of various factors on working from home. Journal of Governance and Public Policy, 2024, 11(2): 193-211.

[12] Park S, Jae M. Determinants of teleworkers‘ job performance in the pre-COVID-19 period: Testing the mediation effect of the organizational impact of telework. Journal of General Management, 2024, 49(3): 222-232.

[13] Sathyavathi V, Angayarkanni Dr. Impact of employee performance of IT employees in Chennai during COVID-19 lockdowns. International Journal of Pharmaceutical Sciences Review and Research, 2020, 64: 65-69.

Downloads

Published

2025-10-23